Pay for What You Use Pricing
All plans include our Innovative 12 Stage Email Verification Process.
Pricing & Billing FAQ
How long does it take to process my file?
We often get asked his question on the time it takes to validate/verify an email list. It’s not easy to answer because there are a lot of things that potentially affect the time it takes for the cleaning job to complete. Some of these things include how many columns you have on the file you uploaded, how slow mail servers are in responding back to our requests, and more. To learn more about how long it takes and the factors that affect time, please refer to this article.
Do you have an email verification API or form validation API?
Yes, we have both email verification API and also form validation API. You can use both APIs by simply creating an account and topping up. Feel free to check out sample codes for more than 10 popular languages. We also have support site with dedicated API section.
Will my IP address get blocked by my ISP?
No it will not. Our service runs from our cloud servers so your IP or computer isn’t involved in the cleaning process…See Email Verification Process
Should I buy monthly or pay as you go?
It depends on your email verification job. If you want to clean all your mailing list at once and pay for it only once, then you should go for pay as you go plans. If you are looking to use the credit by launching smaller verification jobs, then we suggest using Monthly plans as the price per email is fixed. In pay as you go plans, the price per email is dependant on how many emails you are wanting to verify in one job. If you are confused, please contact our support team.
How fast can you process my mailing list?
Although it depends on a number of factors such as list size, our system is developed to scale using cloud processing power. We try to return the list as soon as we can. Time range is usually between 1-3 hours…See Advanced Email Verification Technology
Do I need to install any software?
No! There is no software to install and nothing more to do from your end. Simply signup and submit your list for cleaning. We will do the rest.
How does your email verification system work?
We use advanced algorithms which we’ve developer over a number of years to accurately validate your list. We start by looking at things like the syntax, duplicates and format before sending it through validation. While validating, we check for MX records, and then simulate the process of sending an email. If you chose, SendEV score processing, we provide you with scores of what makes up a good email address.
How secure is my data I upload?
Very secure! We take privacy of our customers very seriously. We ensure that your list is kept, transmitted and validated through secure means. To show you how safe your list is, we use the same amount of encryption that banks use for logging you in…See Security & Reliability
What do I get back and what does the results file look like?
You will receive three files – Valid, Invalid, and Unknown. Each of those files will contain columns added that show typo suggestions, bad address (spam-traps & complainers), domain, service-oriented emails, free email providers and so on. To get more details, please check this article that explains in more depth how our results file looks like.
Will I have soft/hard bounces even after you clean my list?
Well, we do guarantee up to 98% accuracy on all the mailing lists we clean. The idea is therefore to eliminate bounces as much as we can. We try our best to identify the responses we receive and classify them as hard bounce/soft bounce. All this happens without actually sending an email to your customer/client. Sometimes, even after comprehensively cleaning, there are still some bounces. Read this article to enhance your understanding on why this could happen.
What happens after I buy a list cleaning service?
Your list will be screened by our staff to make sure the input file is free from data corruption and then put through our verification system. They will get in touch with the progress and let you know when we’ve finished processing.
How do I upload my email list?
You will be presented with an option to upload your list after signing up right from our control panel. If you wanted to upload it later, you can email it to us by contacting our support team.
What is your accuracy rate?
We guarantee an industry high – 98% accuracy with SendEV Score add on. We take all necessary measures needed to constantly achieve this high accuracy. This rate of accuracy is unmatched by any of our competitors.
Are there any emails you can’t check?
No. We can check them all but time to time we receive emails which our system never saw before. We are informed of it and we make sure they are being validated just fine.
How about SPAM trap emails or Complainer Email Addresses?
We check each email on your list against our spam trap indicators. Most of our competitors fail on this level.
How often should I check my email list for invalid emails?
For a list in excess of 15,000 email addresses, we recommend that you clean every 2 weeks but a list of small size can be checked once monthly. This ensures your marketing efforts have not gone in vain.
I have a question about something not listed here.
Please contact us directly or open a ticket from your control panel.
Companies love us.
“Your service has been outstanding, and I especially liked your LiveChat feature very helpful!”
Jim MuirheadBenchmark Board Director
“Thank you very much…It was a delight working with your company.”
Max OglesAuthor of The Next Web
“Very useful — helped us get over the hump with our first import of 7-year old database to EmailIt. Now our marketing performance is so much better.”
Zuber PatelDirector of Julies Pharmacy
“Y’all have a great service with great support team. It was a great turnout time for millions of emails we sent you and very accurate too by the results. No doubt I’ll be using the services of your company again in the near future.”
Bernd SchneckCEO of We-want.it