FAQ


Who is your parent company?

We are owned and operated by Jonah & Associates, Limited. Our company is based in Auckland, New Zealand. We initially started off designing websites and applications for corporations and eventually got into the email industry with our own email marketing software, email list cleaning software and many others. You can check out our sister sites by visiting Jonah & Associates website.

What are your operating times?

We work around the clock. Our engineers are placed all over the world and therefore it allows us to cover nearly every time zone you can think of. Our team in New Zealand who attend most of your support tickets work from 8AM to 4PM (Monday to Friday). We have staff who work during the weekend to take care of any technical issues that our customers are experiencing.

How is New Zealand?

Its the most beautiful country you’ll ever visit. You got to see it to believe it. We are a great bunch of people with lovely attitude and most of us go out of our way to help those who need it (no self-boasting here). If you love technical stuff and know a bit about what we do, you should consider joining our team. See our job openings.

Are you independent?

Absolutely. We are financially fit and ready to provide great services to our customers. We are backed up by some good folks so funding is no issue for us. We are very picky in who we work with to ensure our quality of services stay ‘top-notch’.  We also take great care of your mailing lists. Check our our privacy policy.

I have another interesting question for you guys!

Sure. We are often surprised by what people ask us and we love answering them. Head to our contact us page and make our day.